Modernize the core. Then automate the work that runs on top of it.
Policy administration and agent management systems that live on a mainframe or on a vendor's roadmap set the pace for everything else a carrier does. Soligence modernizes those systems with a senior engineering team that has run carrier technology from the inside, then automates the underwriting, claims, and servicing work that depends on them. Your control framework stays intact.
Core system modernization
Policy administration and agent management off the mainframe and off the vendor's product, built around your process, owned by the carrier.
How we modernize →Operations automation
Submission intake, underwriting triage, claims handling, policy servicing, and regulatory reporting, with the auditability carriers require.
What AI automates →Policy administration and agent management, built around your process instead of the vendor's.
Our leadership has run technology inside carriers: eight years as a corporate vice president at New York Life, including the integration of a $6B acquisition, and advisory board experience leading technology at New York Life, Prudential, and Cigna. Our AI Factory, the senior engineering team and agent workflows behind every custom system we ship, brings that experience to your build. Meet the team →
Policy administration (PAS)
Where carriers are: a mainframe or COBOL policy admin system, or a vendor platform whose workflows force the carrier to run the business the vendor's way. Every product change waits on the roadmap.
How we approach it: map the product and process rules first, run the old and new systems side by side during coexistence, migrate the book of business in reconciled tranches, and cut over with a rollback path. AI accelerates requirements capture, code generation, and test coverage; senior architecture and project management carry the rest.
Agent and producer management
Where carriers are: appointments, licensing and E&O tracking, contracting, commissions, and terminations run through inboxes, shared folders, and a vendor module nobody likes.
How we approach it: a self-service producer portal, automated expiration monitoring and lockouts, and an appointment manager dashboard, built inside the carrier's own platform. This is the track our insurance case study proves: a custom agent management system shipped in six weeks, with security, compliance, and architecture review gates on every change.
Coexistence, migration, and cutover
Book-of-business conversion is where modernization programs fail. We plan for reconciliation at every tranche, keep the legacy system as the system of record until the numbers tie, and define the cutover and rollback criteria before the first policy moves. Your actuarial, finance, and compliance owners sign each gate.
What the carrier owns afterward
Custom systems we build are handed to the carrier end-to-end: the code, the workflow, the data, and the logic, with documentation and training. No recurring third-party licensing for the replaced workflow and no vendor roadmap between you and your next product change.
Proof: a P&C carrier's agent management system, built inside its new platform in six weeks. Read the case study →
Too many touches are manual today. They don't have to be.
Your best underwriters and adjusters spend hours every week on data entry and document handling, the same people you hired for risk judgment. Here's what changes.
Submission intake and triage
Today: Underwriters manually extract data from ACORD forms, supplementals, and loss runs, then key into rating systems. Hundreds of submissions daily, most declined after manual review.
With AI: Automated extraction, risk scoring against appetite guidelines, routing by class and authority level, and enrichment with external data. Underwriters review pre-scored, pre-populated submissions and focus on borderline risks. AI never binds coverage or sets final pricing.
Claims handling
Today: FNOL intake, coverage verification, reserve setting, and vendor assignment are sequential manual workflows. Adjusters spend more time on paperwork than investigation.
With AI: Multi-channel FNOL capture, automatic coverage verification, reserve estimation from historical comparables, and fraud indicator flagging, all before assignment. Claims workflows are designed around unfair claims practices considerations, with review gates for your compliance owners.
Policy servicing
Today: Endorsements, renewals, and certificates require pulling data from policy admin, populating forms, and routing for review. Scale the book, scale the effort.
With AI: Straight-through processing for routine transactions. Manual review reserved for exceptions and complex changes only.
Regulatory reporting
Today: State filings, market conduct data calls, and regulatory responses require weeks of data assembly. Every state has different requirements.
With AI: Automated data assembly for state-by-state variation. Market conduct monitoring and complaint classification. Decision and activity logging on every AI-driven action so your compliance team has the trail they need for DOI examination preparation.
Different lines. Different workflows. Same operating model.
Commercial P&C
ACORD/loss-run extraction, submission triage, underwriting referral routing, large-loss claims orchestration, producer appointment and licensing workflows.
Personal lines
Straight-through processing, FNOL automation, severity triage, fraud signal detection.
Life & annuities
Application underwriting, in-force policy admin modernization, beneficiary documentation, suitability evidence.
Specialty
Exposure memo assembly, endorsement routing, complex claims coordination, bespoke submission triage.
Built for insurance-grade controls.
Designed to fit alongside your actuarial documentation, state filing variation, and DOI examination workflows, not replace them. Authority levels and delegation stay unchanged; every extraction, score, and routing decision is logged with a confidence level.
Actuarial documentation
AI models document their inputs, logic, and outputs so model risk management teams can review and validate. Designed with the documentation standards your appointed actuary requires in mind.
State regulatory compliance
Built for state-by-state filing variation, rate filing requirements, and market conduct standards. Activity logs are structured to support your internal review and DOI examination preparation.
Still framing AI risk before budget, legal, or security approval? An AI risk readiness session is part of discovery.
Tell us which system sets your pace.
Tell us about your book, the policy admin and agent management systems you run today, and the operational bottleneck that limits capacity. We'll tell you honestly whether modernization, automation, or both is the right first move.
Intro call
30 to 45 minutes. You describe the bottleneck; we tell you honestly whether AI is the right lever and what discovery would cover. No deck, no pitch.
Discovery
Two to four weeks. We map the workflows, data, and controls, baseline the value, and return a scoped plan with timeline and pricing. Starts at $5K, credited in full toward project work that begins within 60 days.
Project work
Argus360 for the core customer and deal intelligence, custom builds by our AI Factory for what a module does not cover. Structured the way you and we agree is best: a fixed-scope sprint, a multi-phase build, an ongoing operations partnership, or fractional AI leadership.
Most engagements follow this pattern. See how we work.